Terms & Conditions

Welcome to our website. Trendy Homes website, products and services are made available to you via trendyhome.lk. If you wish to use trendyhome.lk you must read and agree to be bound by our policies which are detailed below in our Terms & Conditions, along with any other rules on our website.

By visiting trendyhome.lk you are accepting and agreeing to the practices described. From time to time, we may modify our Terms & Conditions and your continued use of trendyhome.lk signifies your agreement to be bound by our modified Terms & Conditions. Make sure you read the Terms & Conditions and return to this page to check frequently. If you do not agree to be bound by these Terms & Conditions you may not use or access trendyhome.lk.

Privacy Policy

When you register or place an order on our website, we gather a little information about you to help us provide a better service to you now and in future:

When you order we ask your name, address, email address, telephone number, delivery address, credit/debit card number, expiry date and security code. Without this information we would be unable to process your order or notify you of our acceptance of your order.

When you place a reservation, we ask for your name, email address and telephone number.

We use your information only for the following purposes:

• Processing your order or reservation;
• Updating you about the progress of your delivery or collection;
• To serve personalized content to you;
• To contact you about leaving a review on a product once your order has been completed;
• If you consent, to notify you of products or special offers that may be of interest to you

Your details may be disclosed to other businesses within the Trendy Homes and to reputable third parties who will help process your order. Trendy Homes requires all such third parties to treat your personal information as fully confidential and to fully comply with all applicable consumer legislation. We will not release your details to any company outside of the Trendy Homes for marketing purposes.

We keep a record of your orders with us, so that we can deal with any issues with your order and so that we know what interests you and can tailor future offers to suit you.

We also keep a record of any emails you send us so that we can provide you with an excellent standard of customer care should you need to contact us at any time.

The information, which you supply to us, is treated with the highest level of confidentiality. All information such as your name, address, payment details, email address is stored on secure servers. We confirm that any Personal Information which you provide to us and any User Information from which we can identify you, is held strictly in accordance with the registration we have with the Information Commissioner’s Office.

It is vital that the information you to provide when you register as a customer is true, accurate, current and complete in all respects. And that you agree not to impersonate any other person or entity or to use a false name or a name that you are not authorized to use.

Please contact us immediately of any changes.

Use of cookies and your preferences.

Sharing of images

By responding to our request to share your image(s) with the hashtag #trendyhomes you are agreeing to the following: User Content – As between you and us, you own all content and information you post or share using our website (referred to as “User Content”), such as posting or sharing comments, photos, videos, username, social media handle or account name, real name, likeness, caption, location or other identifying information in connection with any use of your User Content. You give Trendy Homes. Trendy Homes permission to use your User Content as follows: you grant to Trendy Homes  and its affiliates a license to reproduce, display, modify, adapt, perform, publish, distribute, translate, create derivative works from and/or sell and/or incorporate or otherwise use your User Content on or in connection with our website and for other Trendy Homes marketing purposes, including without limitation in Trendy Homes catalogues, email and other customer communications, store materials and other marketing into any form, medium or technology throughout the world. We may display advertisements in connection with your User Content or on pages where your User Content may be viewed by you or others, and we may use your User Content to advertise and promote Trendy Homes, or our website. Our license to your User Content is non-exclusive, meaning you may use the User Content for your own purposes or let others use your User Content for their purposes. Our license to your User Content is fully-paid, transferable and royalty free, meaning we do not owe you anything else in connection with our use of your User Content. Finally, our license is perpetual and irrevocable. You represent and warrant that: You are at least 18 years old; You are the sole author and owner of all rights to your User Content and that you have the right to give Trendy Home the rights described above; All moral rights that you may have in such content have been voluntarily waived by you; Use of the content you supply does not violate these terms of use and will not cause injury to any person or entity; and Your User Content does not infringe the intellectual property rights, privacy rights, publicity rights, or other legal rights of any third party.

You further agree and warrant that you will not submit any content that: includes any information that references other persons, websites, addresses, email addresses, contact information or phone numbers; or that contains any computer viruses, worms or other potentially damaging computer programs or files.

You agree to indemnify and hold Trendy Homes (and its officers, directors, agents, employees and third-party service providers, including but not limited to Olapic, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable lawyers’ fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.

With the exception of any personal data, the use of which is covered by our Privacy Policy, all User Content may be used at Trendy Homes sole discretion. Trendy Homes reserves the right to change, condense or delete any User Content placed by you on Trendy Homes website that Trendy Homes deems, in its sole discretion, to violate the content guidelines or any other provision of these terms of use. We may refuse to accept or transmit User Content for any reason. We may remove User Content from our website for any reason.

If you believe that a user of our website has infringed on your intellectual property rights, or if we have taken down your materials due to suspicion of copyright infringement, and you would like to dispute the alleged infringement.

Order acceptance

Orders placed online are an offer to purchase made by you and may be accepted by us subject to availability. You must be 18 or over to order from us. We endeavor to display all items in our current internet range. Goods are subject to availability and if available online, may nevertheless be unavailable for delivery to your location if local legal or regulatory restrictions apply. In the event that we are unable to supply the item(s), we will either automatically highlight this as being out of stock or as unavailable for delivery to your location at check-out, as applicable.

A series of basic online steps is required to create a contract between you and us:

• You confirm your order for products on our website by pressing the confirm order button at the end of the checkout process.
• You will receive an order acknowledgment detailing the item/s you have ordered provided the email address we hold for you has been entered correctly. If the email address is wrong you will not receive an email. This is not an order confirmation or order acceptance from Trendy Homes.
• For items being delivered to you (as opposed to Click & Collect), when your order is shipped from our warehouse we will send you a dispatch confirmation email.
• Order acceptance and the completion of the contract between you and Trendy Homes will take place on the dispatch to you of the products ordered from our warehouse, unless we have notified you that we do not accept your order or you have cancelled it in accordance with the instructions given for contract cancellation.
• If an order is placed by a business or retail site with the intention of directly reselling goods purchased from us, we reserve the right to cancel this order pre dispatch. We also reserve the right to cancel any bulk order (for over 50 units of the same item) that may be placed by a business and /or where delivery is to be made to a business premises.
• Risk of loss and damage of products passes to you on the date when the products are delivered.
• If due to technical errors in pricing and/or details incorrectly shown on our website, inability to gain authorization on your payment or your product being unavailable from stock, we reserve the right not to accept orders.

Description of products

Each Product purchased is sold subject to its Product Description which sets out additional Specific Conditions related to that product including, without limitation, terms and conditions concerning estimated delivery dates and times, warranties, after-sales service and guarantees.

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the website as up to date as possible, the information including Product Descriptions appearing on this website at a particular time may not always reflect the position exactly at the moment you place an order. All sizes and measurements are approximated; however we do try to make sure that they are as accurate as possible.

Pricing policy

The price you pay is the price displayed on this website at the time we receive your order with the following exception:

• While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of re confirming your order at the correct price or cancelling it. Therefore we cannot confirm the price of a Product until your order is accepted in accordance with our Order acceptance policy. If we are unable to contact you within 48 hours we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
• If the on-line price of the goods is reduced after you have placed your order, but before you have received the goods, we will happily honor this price reduction. Please contact us.

The ownership of any products you order on this website shall pass to you on delivery of the products provided that we have processed and received payment in full for the products.

All prices shown on our website are in LKR and are inclusive of local applicable taxes at the current rate. Prices exclude delivery charges, unless expressly stated otherwise. We reserve the right to change prices if there is a change to the rate and we will endeavor to ensure that prices are correctly shown. As part of our commitment to low prices we check prices daily to ensure our simply value for money offer.

Orders from outside Sri Lanka may be subject to import duties and taxes depending on your location. You may need to complete a customs declaration form and/or provide identification when receiving an imported delivery. All applicable duties, fees and any additional charges for customs clearance levied by the importing country at the time the shipment arrives in your country are your sole responsibility.

Payment

We accept payment by credit or debit cards registered to a Sri Lankan Address, or we accept the following cards: Maestro, Visa Debit, Visa Electron, MasterCard, and Visa Credit.

To ensure that your credit or debit card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third part databases. By accepting these terms and conditions you content to such checks being made. We confirm that any Personal Information which you provide to us and any User Information from which we can identify you, is strictly held in accordance with the registration we have with the Data Commissioner’s Office.

We will take all reasonable care to keep your order and payment details secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from our website.

• All prices shown on our website are in LKR and are inclusive of local applicable taxes at the current rate.
• We accept online payment in a secure environment and we accept all major credit and debit cards registered to Sri Lankan addresses.
• We also accept payment Online transfer or Bank deposit
• We also accept Cash on delivery in terms of condition.
• We do not accept payment by cheques.
• You confirm that the credit/debit card that is being used is yours.
• All credit/debit cardholders are subject to validation checks and authorization by the card issuer.
• If the issuer of your payment card refuses to authorize payment, we will not be liable for delay or non-delivery.

Delivery

• We try to fulfil orders as quickly as possible. We will inform you if an item is temporarily out of stock. We do not ship part orders, and we may cancel out of stock items from your order to enable us to ship the remaining items.
• Next day delivery is only available on selected products, and only applies when an order is placed before 8pm Monday to Thursday. Some remote areas are excluded from next day delivery.
• All deliveries must be deliverable to the address stated, however, special instructions can be given i.e. deliver to your office, neighbor, etc. All delivery instructions must be agreed at the time of placing the order.
• We cannot offer timed deliveries, with the exception of Furniture deliveries where a 4 hour time slot will be provided the day before your confirmed delivery date.
• An Invoice will be dispatched with the goods. Keep your receipt safe as this can be used as support to proof of purchase for any return..

Ownership of rights

All rights including copyright in this website are owned by or licensed to Trendy homes. Any use of this website or its contents, including copying or storing in whole or part, other than for your own personal, noncommercial use is prohibited without the written consent of Trendy Homes. You may not modify, distribute or re-post anything on this website for any purpose without express permission.

Intellectual property

You acknowledge and agree that all copyright, trademarks and all other intellectual rights in all materials and/or content made available as part of your use of trendyhomes.lk remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorized by our licensors or us. The website is made available for your personal non-commercial use only and you may download and print the content of the website for such purpose as making a purchase. Any other use of the website (including, without limitation, linking to or framing the website) without our prior written consent is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) modify, copy, reproduce, transmit, publish, display, distribute, perform, license, commercially exploit or create derivative works of material and content. You may not use this website, or its content, to further any commercial purpose, including any advertising or advertising revenue generation activity.

Compliance with laws

The website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the website and any transactions conducted on or through the website.

Selected products are subject to age restrictions, as shown on individual product pages. By ordering any of these products, you are confirming that you have reached the age stated, as required by law. All parts of your order will be cancelled if we cannot verify your age using the details you provide.

Entire agreement

These Conditions govern our relationship with you. Any changes to these Conditions must be in writing and signed by both parties. In this way, we can avoid any problems surrounding what Trendy Homes and you are expected to do. You confirm that, in agreeing to accept the Conditions, you have not relied on any representation save insofar as the same has expressly been made a term of these Conditions and you agree that you shall have no remedy in respect of any representation. Your Statutory Rights are not affected by these terms and conditions. Nothing in this Clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of the Conditions.

Law

The Conditions shall be governed by and construed in accordance with the laws of Sri Lanka and you irrevocably submit to the exclusive jurisdiction of the courts of Sri Lanka.

All of the above does not affect your statutory rights.